OK, here’s today’s rant.
Are you aware of the new devices being promoted that reduce the “dirty electricity” in your home while providing you with greater efficiency in electrical current and saving you money? Sounded like a win-win to me, so I ordered one. The fact that this product is inexpensive made it even better.
When the product arrived from the sponsoring company, who bill themselves as “wxfeng20168”, there was virtually nothing in the way of an operations manual. So I went to the internet, discovered where I’m supposed to plug this in and that the light on the product should come on, indicating it's working. From, there, I was just to leave it to do its work and start saving me bucks.
I plugged it in but no light came on. Maybe it takes a few minutes to “warm up”, thought me? I came back half an hour later: still no light. So the question was: is this thing even working? Yes, I suppose I can wait a month for my next power bill but I’d kinda like to know now.
So I went on the eBay website where I had bought this product and sent a message to the provider, “wxfeng20168”. “There is no light that comes on when plugged in. Is it working?” I wrote. Guess I should have realized they were running a SCAM when they asked for “more information”. I mean, what more was there to say? So I re-emailed them, re-stating my problem.
Next, they requested a video of the product plugged in. Really? Well, OK, I guess… so I took a video and went back to the website only to discover there is nowhere on the site to upload a video file. Hmmm… so I sent a message to wxfeng20168, explaining this and requested an email address that I could send the video to. They never replied.
OK, now I was becoming annoyed with these SCAM-Artists. I sent them a message saying I was about to go public with my complaint. And what do they do? They send me a new message saying “Send us your video”. Yeah, right! I once again repeated that I could not do so via the web portal, and again asked that they “send me an email address and I will send it to you”. Once again they never replied, other than to eventually suggest I post the video on You Tube. Yeah, right: that's not what You Tube is for!!
So, less than a rant, and more of a warning: don't deal with these SCAM Artists from “wxfeng20168”. They claim they want to have satisfied customers, but when they sell products that don’t work, and then refuse to help the customer, that says SCAM to me.